Legal
Privacy Policy
This policy explains what personal data we collect through this website, why we collect it, and what rights you have under UK GDPR.
Who we are
Premier Financial is a trading style of One Stop Property Finance Ltd (company number 11998010), registered in England and Wales at 46 Queen Street, Oadby, LE2 4NJ. We are the data controller for personal data collected through this website.
What we collect
- Enquiry form: your name, email address, phone number, enquiry type (mortgage, protection or other) and the message you write.
- WhatsApp: if you contact us using the WhatsApp link, your phone number, WhatsApp profile name and the content of your messages. WhatsApp is operated by Meta and its own privacy terms apply to the messaging service.
- Cookies and site storage: we store your cookie consent choice in your browser so the notice does not reappear on every visit.
The mortgage calculator runs entirely in your browser. The figures you enter are not sent to us or stored anywhere.
Why we use it and our lawful basis
- To respond to your enquiry and provide mortgage or protection advice — lawful basis: steps taken at your request prior to entering a contract, and our legitimate interest in responding to enquiries.
- To meet our regulatory record-keeping obligations as an FCA-regulated firm — lawful basis: legal obligation.
Who we share it with
Where you proceed with advice, we may share your information with lenders, insurers, our principal firm and other parties necessary to arrange your mortgage or protection cover. We do not sell your data.
How long we keep it
Enquiry data is retained only as long as necessary to respond and to meet our regulatory record-keeping requirements. [INSERT/CONFIRM RETENTION PERIODS]
Your rights
You have the right to access, correct, erase, restrict or object to our processing of your personal data, and the right to data portability. To exercise any of these rights, contact us using the details on our contact page. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This site uses only the storage necessary to remember your cookie consent choice. If we add analytics or marketing cookies in future, this policy and the cookie notice will be updated first.